A manufacturer of premium home refrigeration appliances had already used a Jury Analysis study from Sound Answers to audit their products and drive their Product Development during normal operation. This project was undertaken to include similar analysis for start-up and shut-down events. Acoustic measurements of transient refrigerator events were collected and used to assemble a formal jury test. The results from the jury test were used to develop a preference equation that could be used in conjunction with the existing “running sounds” model. The consumer products manufacturer is now able to more effectively use Sound Quality models to project customer preference from measured objective data.